Shipping and Delivery

– For smaller products, we use standard shipping methods. Larger products require freight curbside delivery. Shipment times are average, but shipments to remote locations, shipments during the winter holiday season, and cases of extreme weather may exceed the estimated shipment times.
 
– For our Standard Shipping, we use a variety of common carriers that provide insurance and tracking. Shipments often need to be signed for, while shipments can also be left at the driver’s discretion. 
 
Packaging
  1. Disposable cylinder:24lb,25lb,30lb,50lb

2. Ton cylinder:400L,800L,926L,1000L

3. ISO Tank

4. Refillable cylinder:12L,14.3L,50L,60L
5. Refrigerant can:340g,500g,1000g

PACKING

A liftgate is a hydraulic platform affixed to the back of the truck that allows it to safely lower the product from the truck onto the street, also known as “curbside” delivery. 
 
Depending on the size, most products weighing more than 100 lbs. ship via semi-truck. We strongly recommend selecting the “Lift-Gate Service” checkbox during checkout if you do not have a loading dock or forklift to unload your shipment off the trailer safely.
 
Due to liability, trucking companies will not back into residential driveways or move the product from the curb to your doorstep.
 

Expedited Shipping Fees

Expedited orders will receive priority processing. However, the fees paid for Next-Day and Two-Day Air are non-refundable. Carriers will do everything in their power to deliver your order on time. Still, if they are experiencing shipping delays due to severe weather, mandatory evacuations, increased demands, etc., they cannot refund the fees paid as they are still providing the expedited service. 

Stock availability

Your order can arrive as quickly as the next business day once it ships from our warehouse. We offer expedited delivery on all ELIGIBLE IN-STOCK POWER EQUIPMENT. Just look for “Next-Day Air Available” to see if the equipment is eligible.

While we will do our best to prioritize expedited orders, you should expect your order to ship within the lead times noted on our product pages.